Contact EZkem’s Technical Support First to Save Money, Decrease Downtime, and Increase Profitability

Contacting technical support service as a habit early in a problem’s lifespan can save money, decrease downtime and increase productivity. This practice also frees up the operator to focus on other things when the instrument is running predictably and more often with less effort. Effective technical support service can diagnose problems immediately through a series of targeted question-and-answer sessions with the operator via phone, email, text, Skype or web based troubleshooting videos, therefore alleviating the need and expense of a service visit.



Dear Ken, This is a note to say thank you! You have always been most helpful, clear and informative. With your help I was able to get the FIA to give me defensible data, I hope that it will continue to do so, but that all depends on care taken and remembering what you taught me. Wishing you all the best, Teresa Wenda Kuo Testing Labs, Inc.
Ken, Thanks again for your help with the Newmont install and training, I couldn’t have done it without you. Hope everything else went OK. Matt Sorensen Full Spectrum Analytics, Inc.
Hi Ken, I want to thank you for your assistance in protecting our interests and helping us get our system up and running perfectly. I appreciate your integrity in your method of doing business. Have a good weekend! Pat Renouf Analytical Laboratory Manager Wah Chang
Pat Renouf, Wah Chang Labs